Candour Talent Recruitment are currently recruiting for a Customer Service Administrator to join our well-established client based in the Bridgend area.
This role presents a unique chance to become a part of a dedicated team within a well-established Distribution company.
Key Responsibilities
Communicate with customers directly either electronically or by telephone, responding promptly to customer enquiries
Processing customer orders
Obtain and evaluate all relevant information to handle enquiries; communicating and coordinating with internal departments
Perform customer order checking and production verification
Process orders, relevant forms, applications and requests
Maintain records of customer interactions and transactions, recording details of enquiries, comments of complaints and action taken
Qualifications:
Excellent customer service skills
Excellent communication and interpersonal skills
Ability to interact successfully with other disciplines to seek out solutions to problems
Knowledge of Microsoft Office applications: Outlook, Excel, Word
Strong ethics, values and the ability to influence others' decision making
We thank you for considering Candour Talent Recruitment for your career aspirations and encourage you to continue exploring opportunities with us in the future. Good Luck with your application and we look forward to receiving your CV.
Who are we at Candour Talent?
At our award-winning recruitment agency, we pride ourselves on building strong connections with both our clients and candidates. We operate as both a recruitment specialist for permanent recruitment and a recruitment business for the supply of temporary workers, ensuring that we can effectively meet the diverse needs of our clients and candidates. With a dedicated and passionate team of professionals, we're committed to taking time to understand your unique skills, experiences, and aspirations ensuring that we match you with opportunities that not only align with your professional goals but also inspire you to thrive. Whether you're seeking a career change, advancement, or a new challenge, we're here to support you every step of the way.
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Rest assured that when you apply for a role through Candour Talent Recruitment, your details will be handled with the utmost confidentiality and in accordance with our Candidate Privacy Information Statement, outlining how your information will be used.
While we strive to respond to all applicants promptly, please note that only candidates with the relevant skills and experience will be contacted for further consideration. If you do not hear back from us within 7 days of your application, we regret to inform you that you have been unsuccessful on this occasion.
