Candour Talent Recruitment are currently recruiting for a Telesales Representative to join our well-established client based in the Tredegar area.
This role presents a unique chance to become a part of a dedicated team within a well-established company.
Job Description:
To contact existing and potential customers through tele-sales activity and record activity in HubSpot.
Experience required:
Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone.
Essential skills:
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of Hubspot and telephone systems (ie, Aircall)
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
An ability to embrace change and adapt to business requirements
Excellent communication and interpersonal skills
Key personal attributes:
Honesty and integrity
Ambition and drive to succeed
Dependability and reliability
Flexibility and willingness to work collaboratively
Committed to professionalism and continuous improvement and personal development
Desirable skills / experience:
Ability to speak English
Ability to speak Germany (if required)
An understanding of medical devices
Main tasks:
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed - setting appointments as required
Enter and update customer information in Hubspot Job Description Page 2 of 3 V2 (October 2023)
Process orders in an accurate manner - progress to Quotation via Hubspot workflow
Handle grievances to preserve the company's reputation
Go the "extra mile" to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Continuous improvement on KPIs to ensure effectiveness of campaigns
Measured success to be monitored with delivery against impact - daily, weekly and monthly Reporting
Benefits:
Competitive salary
Defined contribution pension scheme (matched employer contribution of 5%)
Perkbox membership, plus 50 flexi points per month (worth £5)
Paid rest breaks (average 50 minutes per day over 5 days) pro rata
Discounts at local gym
Free on-site parking
Company workwear available free of charge (but not mandatory)
Free mortgage advice through our Mercer Marsh partners
Holidays
25 days annual leave plus public holidays
Defined shut down period between Christmas & New Year
The successful candidate will have the opportunity to leverage their skills and expertise in a stimulating work environment while contributing to the continued success and growth of the
Other incentives
Annual bonus for staff who perform the role of First Aider or Mental Health First Aider (pro rata)
Refer a friend bonus (for a successful appointment and completion of 3-month probationary period)
Charity sponsorship (limited match funding per employee per year)
Support for training and development (through Training Contracts)
Annual Awards Ceremony to recognise special achievements, with prizes
organisation. If you are a motivated professional seeking to take the next step in your career journey, we encourage you to apply today!
We thank you for considering Candour Talent Recruitment for your career aspirations and encourage you to continue exploring opportunities with us in the future. Good Luck with your application and we look forward to receiving your CV.
Who are we at Candour Talent?
At our award-winning recruitment agency, we pride ourselves on building strong connections with both our clients and candidates. We operate as both a recruitment specialist for permanent recruitment and a recruitment business for the supply of temporary workers, ensuring that we can effectively meet the diverse needs of our clients and candidates. With a dedicated and passionate team of professionals, we're committed to taking time to understand your unique skills, experiences, and aspirations ensuring that we match you with opportunities that not only align with your professional goals but also inspire you to thrive. Whether you're seeking a career change, advancement, or a new challenge, we're here to support you every step of the way.
Rest assured that when you apply for a role through Candour Talent Recruitment, your details will be handled with the utmost confidentiality and in accordance with our Candidate Privacy Information Statement, outlining how your information will be used.
While we strive to respond to all applicants promptly, please note that only candidates with the relevant skills and experience will be contacted for further consideration. If you do not hear back from us within 7 days of your application, we regret to inform you that you have been unsuccessful on this occasion.
